CATALOGUES AND INSTALLATION MANUALS Our catalogues and manuals contain information on our product range with detailed instructions to ensure your Metro wood fire is installed and operated correctly.
FREQUENTLY ASKED QUESTIONS Here you’ll find the answers to the most common questions our Metro stockists and customer service team are asked about our product range.
MAINTENANCE AND SERVICING Regular maintenance and servicing is important to maintain your wood fires performance, safety and longevity.
We have a fireplace to suit all New Zealand homes.
Choosing the best heating solution is one of the most important decisions you can make for your home. A wood fire creates a focal point in your living space that becomes the heart of your home, whether you choose a freestanding, insert, or built-in model. Our comprehensive range of clean air approved, ultra-low emission, and LTD rural models operate at very high efficiencies when installed with the Metro ECO Flue system.
Clean air approved models meet NZ’s stringent clean air requirements.
Premium 10 year firebox warranty and 1 year parts warranty.
Metro fires will work during power cuts and can provide heat, hot water and also cook food on.
Burning wood from sustainable forests is considered carbon neutral.
Big on features, massive on performance, small on price
Proudly 100% NZ made carbon steel cooktops with fire brick lined fireboxes.
A wood fire is relatively cheap to run, even if you have to purchase firewood.
Genuine parts are available for every Metro fire for 25 years from the last date of production.
Peak outputs (kW ratings) are based on the NZHHA test method using dry pine with testing undertaken by independent International Accredited New Zealand (IANZ) testing facilities. IANZ accreditation provides assurance that the independent testing facility operates effective quality processes, providing a professional service through expertise and technical competence that is recognised as world-class.
Superior build quality All Metro fireboxes are fabricated from superior quality New Zealand made steel plate
Impressive flame views Large German made Robax ceramic door glass provides the best flame view
NZ’s largest range of fires Key models are offered in three configurations with legs, pedestal base or wood stacker options
Single and twin baffles New Zealand steel baffle plates with engineered high temperature calcium silicate board
Solid radiant cooktops Firebox tops, single or twin layers of 6mm or 10mm quality New Zealand made steel
Robotic welds Appliances are welded using the latest robotic techniques to stringent quality control standards
Peak heat output (kW) The maximum amount of heat that a fire is capable of producing during the burn cycle. Peak heat output varies for each model due to appliance mass, fuel quality, the amount of fuel used and how frequently the firebox is reloaded during operation.
Heating area and home size As a guide, 1kW of heat output = 10m2 of heating area. For example a 15kW fire would suit a typical 150m2, 3 bedroom home. Based on a home with a 2.4m ceiling height in an average climate with insulation to current NZ standards.
NZ Home Heating Association The NZHHA plays an active role in the development of appliance and installation standards both nationally and internationally. It also plays a major role in the development and promotion of clean air standards, and energy and resource conservation.
IANZ accreditation assurance IANZ accreditation provides assurance that the independent testing facility operates effective quality processes, providing a professional service through expertise and technical competence that is recognised as world-class.
